Syracuse pet licensing

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Licenses are required to be renewed prior to the expiration date depending on the length of the license term you purchased.

As you are required to provide documentation to demonstrate proof that your pet has been spayed/neutered, our customer care team members are not able to review this documentation and therefore cannot process new licenses for spayed/neutered pets over the phone. You must license online where you can upload the required documentation, or present it in person at a the City of Syracuse located at 10 N. Division St. Once we have documentation on file, we do not require it again, and thus, renewals can be processed over the phone.

Please ensure you have all the required documentation in order to licence your pet. If you have all the records you need to proceed you can license your pet online, or in person at the City of Syracuse located at 10 N. Division St. If this is your first time licensing a pet in Syracuse, click here to learn more. If you already have an account with us or have ever licensed a pet with the City of Syracuse click here to learn more.

No refunds are provided on licenses purchased regardless of circumstances.

In Syracuse, a pet license may not be valid at any time that a pet's rabies vaccination is not current.

Licenses expire exactly 1 or 3 full years from the license start date, depending on the license term selected. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

You may license in person at Syracuse City Hall located at 233 East Washington St.

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact the City of Syracuse directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by the City of Syracuse, you will be eligible to receive the new discounted rate. Otherwise, you can visit the City of Syracuse in person at 233 East Washington St and show proof of spay/neuter there.

The fine for failing to license a pet is up to $500.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

Please visit the City of Syracuse in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

Visit this page for licensing options and fees: Licensing Fees

There are no senior rates to license your pet.

A processing fee of $2.00 per license product applies to all online orders.

The City of Syracuse does not offer any special rates for veterans. Please call 315-448-8216 to directly to discuss.

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

We're sorry for your loss. You can update a pet's profile via your online account or we can take care of it for you if you call 1-877-239-6072 or email info@docupet.com. Our customer service line is answered from 9:00AM to 8:00PM EST, Monday through Friday.

Contact DocuPet’s Customer Service Team at 1-877-239-6072 or email us at info@docupet.com

Our community representatives are only visiting homes to drop off information. They are not equipped to license at someone's door. DocuPet offers online sales and you may also visit a vendor location to license in person.

Visit this page for information on licensing ordinances/bylaws: Syracuse Code

The following species are required to be licensed: Dogs

Please get in touch with the City of Syracuse at 315-448-8216.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

• The document provided is the right type of proof required.
• Pet and pet owner account data matches your own.
• The document is clear and legible.

If the rabies vaccination certificate does not match your information because the pet was adopted, we recommend contacting the City of Syracuse directly so their team can review and approve the documentation. We suggest reaching out to confirm that you have all required documentation, which may include adoption paperwork, in order to license your pet.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

Documentation uploaded via the online system is reviewed within two to three business days.

A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.